SPREADING WINGS OF TECHNOLOGY
Call Center Solutions
Tamimah Telecom has unrivalled expertise in developing and delivering computer-based telephony solutions. We provide call center services in Oman which can be implemented across enterprises for effective customer service. The company has pioneered a wide range of voice applications that cover the varied spectrum of the telecom industry. Services are custom designed as per requirements and the call center services for small businesses as well as for large enterprises are tuned accordingly. Our outbound call center services are designed to minimize cost with maximising the range with targeted audience.
Benefits
Helps you to achieve service-level objectives
Workforce management solutions for inbound/outbound call centers
Multiple calls handling through different channels
Reliable & scalable call center system
Supports small & large contact centers
Automate inbound/outbound call handling
24×7 customer support & agent transfer
Features
Handles high volume of calls
Powerful call routing capabilities
Easily manages call distribution
Equalizes workload across all active agents
Implementation ensures higher productivity
Provides a prompt response to customers
Presents a courteous and professional image to customers